Please note that our distribution centers and offices will be closed for the Holiday season starting Sunday,12/20/20.
All online ordering will be unavailable from Sunday, 12/20/20 through Monday, 01/04/21.
Online support, such as return requests, order refunds, and cancellations will not be processed from 12/20/20 through 01/03/20. If you have purchased a bicycle, please work with the selected retailer for any return or exchange requests. For all other support inquiries please contact your local Retailer for immediate assistance. If you are willing to wait, our support team will be happy to assist you once we return on 01/04/21.
With the challenges that we have all faced this year and with gratitude in our hearts, our team has enjoyed sharing the love of cycling with all of you. Our retailers have been working tirelessly to provide the best experience possible. We want to thank you and all our retailers for the support throughout this unprecedented year.
We look forward to celebrating a new year of cycling joy and providing you best the customer support. Until then, we wish you and your loved ones a safe, healthy, and Happy Holiday season.
