More Service and Support

Experience exceptional service with our network of dedicated independent retailers across the UK. Our qualified E-Bike retailers are trained experts, readily available to address your cycling needs. They offer the highest level of advice, service and knowledge to ensure you get the most out of your E-Bike experience.

Why Choose Our Retailers?

Expert Advice - Benefit from the extensive knowledge of our trained retailers who can guide you in choosing the perfect E-Bike tailored to your lifestyle.

Comprehensive Services - From initial consultations and test rides to regular maintenance and repairs, our retailers provide a full spectrum of services to keep you and your E-Bike in peak condition.

Quality Assurance - Our retailers are committed to maintaining the highest standards of quality and customer satisfaction. You can trust that every E-Bike and accessory meets stringent quality controls.

Personalised Experience - Enjoy a service that caters to your unique cycling needs, whether you’re a seasoned cyclist or new to E-Bikes.

Discover the difference with our independent E-Bike retailers. Visit your nearest retailer for a test ride and experience the superior service firsthand.

Visit a E-Bike retailer today.

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Limited Lifetime Warranty

Confidence Assured with Our Bicycle Frame Limited Lifetime Warranty

When you choose our E-Bikes, you’re investing in quality and unmatched support. Our limited lifetime warranty on all electric bike frames protects you against any manufacturing defects or material flaws under normal riding conditions, so you can ride worry-free.

Comprehensive Coverage for Electronic Components

You're guaranteed cutting-edge technology and superior performance for all E-Bike electronic components, including the motor, battery and control system. We provide a comprehensive 2-year warranty, ensuring complete peace of mind with every pedal stroke.

Ride confidently with our robust warranties and experience the freedom and reliability our E-Bikes.

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Second-Owner Warranty

Ride with Confidence, Even as a Second Owner

Purchasing a second-owner E-Bike or Selling and upgrading your existing bike?

Enjoy peace of mind with our dedicated frame warranty for second-owners. We ensure the durability and reliability of your E-Bike frame so you can focus on enjoying the ride.

Learn More - For full details on the terms and conditions of our second-hand frame warranty, visit our warranty page or contact your nearest certified retailer.

Find a Retailer - Locate your nearest certified retailer to learn more about our warranty and available services.

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Explore our leading e-bike technology

THE LONGEST LASTING E-BIKE BATTERY

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THE SMARTEST E-BIKE MOTOR

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