Skip to main content
CCR_Logo

Buying a bike online has never been easier it’s as simple as 1-2-3. But before you click, collect, and ride off on your new bicycle, take a moment to discover what sets Giant’s online experience apart. From expert-assembled bikes ready for pickup to a network of trusted retailers across the country, we’ve built an online shopping process that blends convenience with confidence. Read on to learn how purchasing through Giant goes beyond the checkout delivering quality, service, and peace of mind that rides with you.

Supporting Your Local Community

Cycling is more than just bikes it’s about connection. Whether it’s weekend trail building or your local shop’s Tuesday night group ride, your local bike store is the pulse of the riding community. At Giant, we’re proud to strengthen that connection. When you purchase a bike online through Giant, your local retailer receives 100% of their regular profit just as if you bought it in-store.

So while you’re enjoying the ease of shopping from home, you’re also fueling the local expertise, service, and community that make cycling better for everyone. Unlike many brands moving toward direct-to-consumer models, we believe in putting local first. When you shop Giant, you’re not just buying a bike you’re investing in your local riding community.

Curious how it works?
Discover how easy it is to buy your new bike online and support your local retailer—step by step below.

Step 1: Click

Chances are you’re a veteran online shopper by now, but if not, here are some tips to find your perfect bike.

Start by choosing the type of bike you are looking for; a Road Bike, Mountain Bike, Gravel Bike, Electric Bike or Kids bike. From there our category filters can help narrow down the best bike for your intended purpose.

If you still can’t find your perfect bike in the Liv lineup don’t forget our brother brand - Giant and our lifestyle/mobility brand - Momentum.

Once you find a bike, pick your size – each bike has a handy size guide and geometry chart. A list of stocking dealers* will appear for your chosen size and colour.  Just select the retailer** you’d like to pick the bike up from and Click the check out button. We even have convenient financing options for you.

That’s it, you just bought a bike!

* Not all dealers share their stock so it may be worth checking our dealer locator and contacting your local store. 

** Please remember that every Liv retailer in Canada is independently owned (including our Giant Stores) and when you purchase a bike from their stock we can’t transfer it to another store.

Find your Bike

Step 2: Collect

Your selected local retailer will professionally assemble and fine-tune your new bike. Once it's ready, you’ll receive an email from us on their behalf.

Depending on the shop, they may call you to schedule a pickup time or you can simply stop by during their regular business hours to collect your new ride.

Pro tip: When picking up your bike, please bring your Order Confirmation, a valid government-issued photo ID (like a driver’s license or passport), and the credit card used for the purchase.

While you’re there, a team member will walk you through your new setup to ensure you’re comfortable and ready to roll. It’s also the perfect chance to explore gear, accessories, or apparel to make your first ride even better.

Find a Retailer Near You!

Step 3: Ride

Your New Ride Awaits!

Now that your bike is ready to roll, it’s time to hit the road or trail and enjoy every moment in the saddle.

Remember your local bike shop is always there to support you with expert service, gear advice, and connections to your cycling community. Don’t forget to register your bike, follow us on social media, and tag us in your adventures as we’d love to ride along with you!

Enjoy every ride on your new Liv!

find inspiration